TERMS AND CONDITIONS

Last Updated On 18-Dec-2024

Effective Date 18-Dec-2024

1. Introduction

Welcome to Stiwdio Glow’s website (the “Website”). The following terms and conditions (the “Terms”) govern your use of our Website, including any content, functionality, and services offered therein. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Website.

2. About Us

Stiwdio Glow is a Reformer Pilates studio brand with three locations across South Wales. We provide Pilates classes, workshops, and related wellness services both on-site and through our Website. Our registered address and additional contact information can be found on our “Contact” page.

3. Use of the Website

3.1 You must be at least 18 years of age to use the Website or make any purchases through it. By using this Website, you confirm that you meet this requirement.

3.2 You agree to use the Website solely for lawful purposes and in a manner consistent with all applicable laws and regulations.

3.3 You must not use the Website in any way that may damage, disable, overburden, or impair it, interfere with any other party’s use of the Website, or introduce any malicious or technologically harmful material.

4. Intellectual Property Rights

4.1 All content on this Website, including but not limited to text, graphics, images, logos, trademarks, service marks, and software, is the property of Stiwdio Glow or our licensors and is protected by UK and international intellectual property laws.

4.2 You may view, download, and print content from the Website for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, without our prior written consent, is strictly prohibited.

5. Class Bookings and Payments

5.1 When booking classes or purchasing services through the Website, you agree to provide accurate and complete information.

5.2 All payments must be made in the currency indicated at the time of checkout. Payment methods accepted will be clearly stated on our Website.

5.3 Your booking is confirmed once you receive a confirmation email. If you do not receive a confirmation, please contact us promptly.

5.4 We reserve the right to refuse or cancel bookings at our discretion, including where unauthorised or illegal payment is suspected.

6. Cancellation and Refund Policy

6.1 Cancellations and requests for refunds or credits for classes and services are subject to our Cancellation and Refund Policy, which can be found on the Website’s booking page or FAQ section.

6.2 We reserve the right to make changes to scheduled classes, instructors, or services. In such instances, we will endeavour to provide reasonable notice and offer suitable alternatives or refunds as applicable.

7. Health and Safety

7.1 Before participating in any Pilates classes or wellness activities offered by Stiwdio Glow, you acknowledge and agree that you are responsible for ensuring that you are physically fit and free from any conditions that may be adversely affected by physical exercise.

7.2 If you have any concerns regarding your health, you should consult a qualified medical professional before participating in any of our classes.

7.3 Stiwdio Glow, its employees, and instructors are not liable for any injuries, loss, or damages arising from your participation in any classes or activities provided.

8. Third-Party Links and Resources

8.1 The Website may contain links to third-party websites, resources, or services. These links are provided for your convenience only, and we have no control over the contents, services, or policies of these third-party sites.

8.2 We do not endorse, guarantee, or accept responsibility for any third-party websites or their content. Accessing these sites is at your own risk.

9. Limitation of Liability

9.1 Stiwdio Glow shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use this Website, its content, or any services purchased or obtained through it.

9.2 Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

10. Indemnity

You agree to indemnify, defend, and hold harmless Stiwdio Glow, its directors, employees, and affiliates, from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the Website or your violation of these Terms.

11. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us, is available on this Website. By using the Website, you agree to our Privacy Policy.

12. Changes to These Terms

We may revise these Terms from time to time without notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of the revised Terms constitutes your acceptance of those changes.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms or the Website, please contact us using the details provided on our “Contact” page.